Privacy Policy

Last Updated: July 25, 2026

Welcome to Bonduki, a trusted provider of Smart Home Automation and Smart Electrical Products in Bangladesh. At Bonduki (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our products, or place an order.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

To provide a better shopping experience and reliable customer service, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Order Information
  • Account Information (if applicable)
  • Any information you voluntarily provide through forms, messages, or customer support

Log Data

Like many modern websites, Bonduki automatically collects certain technical information when you visit our website. This information may include:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Information
  • Pages Visited
  • Date and Time of Visit
  • Time Spent on Pages
  • Referral Source
  • Website Analytics Data

This information helps us improve website performance, security, and user experience.

Cookies

Bonduki uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance the functionality of our website.

You can disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Verify and manage purchases
  • Provide customer support
  • Improve our website and shopping experience
  • Communicate order updates and important service notifications
  • Send promotional offers (only if you choose to receive them)
  • Maintain website security
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

Order & Payment Information

To process your orders, we collect only the information necessary for payment verification and delivery. Payments are handled through trusted payment providers. Bonduki does not store your debit card, credit card, or mobile financial service credentials on its own servers.

Third-Party Services

We may work with trusted third-party service providers to operate our business, including:

  • Payment Gateways
  • Courier & Delivery Services
  • Website Analytics Services
  • Marketing Platforms
  • Cloud Hosting Providers

These providers receive only the information required to perform their services on our behalf.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to fulfill orders, provide customer support, comply with legal requirements, and improve our services.

Your Privacy Rights

You may contact us at any time to:

  • Request access to your personal information
  • Update or correct your information
  • Request deletion of your personal information where applicable
  • Ask questions about how your data is used

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will become effective immediately after they are published on this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our official website or customer support channels.

Thank you for choosing Bonduki. We are committed to providing a safe, secure, and trusted online shopping experience for customers looking for Smart Home Automation and Smart Electrical Solutions in Bangladesh.